Our services

EQUIPMENT INSTALLATION & COMMISIONING

Our engineers will help you to install your devices within your healthcare facilities. They will assist you with carrying out proper commissioning of your equipment – implementing full acceptance testing to ensure that it functions in accordance with manufacturer specification.

We also carry out medical electrical safety testing using our certified equipment to ensure that your devices are electrically safe to be used on patients. All our services are accompanied with professionally compiled service reports and documentation which may be kept for the client’s reference.

INVENTORY MANAGEMENT

At EdelMed, we will also help you manage your portfolio of equipment within your facility. Equipment inventory is an essential part of an effective health-care technology management (HTM) system. In order to be effective in assisting with various HTM activities, the inventory must be updated continually so that it provides at any given moment a correct look at the status of medical equipment within the health-care facility.

Service contracts with the appropriate local agents need also be in place. Trust your work with us, and we’ll manage these headaches for you. We will liaise with all third parties on your behalf, and provide you instead with a single point of contact to take care of your matters.

EQUIPMENT REPAIRS

Faulty equipment? Loss of work? EdelMed specializes in keeping the downtime of your medical, scientific, dental or veterinary equipment to its minimum, thus ensuring that you maximize on your profits, and keep your customers happy.

The team is comprised of experienced medical engineers who will be able to assist you with any problem you may encounter. And if we cannot assist you ourselves, we will get you in touch with the right personnel who can.

SERVICE CONTRACTS

The EdelMed team is ready to offer the above services in a way as to fit your needs – at an advantageous market price. Should you wish to discuss a service contract, do not hesitate to get in touch.

We offer comprehensive packages which allow you to buy the service hours you require. These may be used to run your healthcare facility, or if you are an agency, to provide technical support for your own clients.